Double-Take Software

The Associated Press writes today that 45,000 residents were allowed back to Galveston Island after a 110 MPH wind and 12 foot storm surge on September 13^th all but flooded the Island and large portions of Texas. When weather events are predicted regional Double-Take Software employees reach out before and after disaster events to see if there is any assistance required. Many customers responded after their business continuity plans were initiated and operations had stabilized. Here are a few of those Double-Take customers who responded since Hurricane Ike made landfall.

“All is OK and especially thanks to Double-Take. Our files were mirrored to our Austin facility with no loss of data or applications. Winds tore a 30′x30′ hole in the building roof.  The water damage was bad.  The computer servers were spared but allot of workstations were soaked.  Houston operations were running in Austin just before the hurricane hit and the transfer was seamless.” 

“Thanks to Double-Take, our company is doing just fine. With our replicated data to one of our other location, we were up and seeing patients once the patients could get to us. We appreciate your concern, and your overall support of our organization. On behalf of our organization, we want to say thank you!”

“Yes we did make it out alive; we activated our business contingency plan, and relocated to Dallas. Luckily our Double-Take software allowed us to failover to here and business continued. “

Doing what we do in the disaster recovery industry is difficult at times because you have to plan for scenarios that most don’t want to discuss.  Unfortunately disasters happen and it is our commitment to help make those aware of specific risks and implement business continuity solutions that will sustain those events. I have written a few blog posts over the last few weeks on how to prepare for a hurricane but you never know who heeds that advice; so it is always nice to hear from people who have adapted business continuity guidelines and successfully implemented them.

A business continuity plan can help a company sustain a disaster but there is still much work to do once a disaster has occurred. So, now here is how you can help. Many in the region are still without electricity and the clean up may take several weeks. I encourage you all to contact the American Red Cross www.redcross.org to help enable the recovery of those sooner rather than later.

The life of a business continuity consultant is often disregarded as one who is an alarmist or overly cautious but that is kind of our responsibility to help those prepare for those rare but disastrous events. However, when those preparations are implemented, tested regularly and successful to ensure employee safety there is a certain comfort to know you contributed.  Out of all the painful stories that have been shared, it is good to hear many are safe.